Commercial Disclosure

Information provided in accordance with the Act on Specified Commercial Transactions.

Business Name
Myoko Shuttle
Representative
Mitsuru Kamikura
Business Address
1-16-6 Minamigaoka, Myoko City, Niigata 949-2106, Japan
Phone Number
+81 255-77-4677
Email Address
info@myokoshuttle.com
Website
https://www.myokoshuttle.com
Sales Price
Prices are displayed on each service and booking page and include Japanese consumption tax unless otherwise stated.
Additional Fees
Customers are responsible for internet connection fees and any bank transfer or payment processing fees charged by their provider if applicable.
Payment Methods
Credit Card, Cash (selected local services only)
Payment Timing
Credit card payments are processed at the time of booking unless otherwise stated.
Service Delivery
Transportation services are provided on the selected operating date and route shown during booking.
Cancellations and Refunds

Cancellation fees may apply depending on the timing of cancellation before departure:

  • 21+ days before departure: 10% cancellation fee
  • 20–14 days before departure: 30% cancellation fee
  • 13-8 days before departure: 50% cancellation fee
  • 7 days before departure: 100% cancellation fee
Service Changes and Interruptions
Services may be delayed, modified, or cancelled due to weather, road conditions, traffic, natural disasters, operational issues, or safety concerns.
Refund Policy
If Myoko Shuttle cancels a service before departure and no alternative transportation is provided, customers will receive a refund for the affected booking.
Important Notes
  • Travel times are estimates only
  • Customers should arrive at meeting points before departure
  • Luggage restrictions may apply depending on service type
  • Some local shuttle services may operate without reservation

For questions regarding bookings, payments, or cancellations, please contact us directly before travel.