Our shuttle will wait at the Terminal 3 bus stop area at the number 6 bus stop. The airport offers free inter terminal transport so if your are arriving at either terminal 1 or 2 you can easily make your way to this area.

You can find the Narita Terminal 3 access guide here. Make sure to click on the Terminal 3 tab.

Please meet us at Haneda Airport Garden at the 1st floor No 5 Bus Terminal. You can find more info on directions with this guide.

We don’t have a child ticket for our service. All tickets are the same price.

If your baby or young infant doesnt need a seat then they can travel with no charge. If they need a seat then the standard fare will apply. For safety reasons we suggest that if your child is old enough to properly sit that they have their own seat.

We do not issue tickets. We will confirm your identity upon boarding the bus. You can also print out your PayPal invoice and or booking e-mail.  Proof of identity such as passport is perfect for confirming your name with our booking list.

Maybe. Please send us an e-mail and we will check if seats are available.

No. Unfortunately the bus can not wait for you. This isn’t because we don’t want to but because the airports are VERY strict with times the buses can park there. We must depart at our given time. We can not wait.

If you miss the shuttle due to a delayed flight no refund will be issued as this is a matter that is beyond our control. Please take this up with your travel insurance company.

Please see our policies and information page.

No they dont. The bus will make one stop at a highway service area for a toilet break.

Yes. The bus will make 1 stop on the highway for a toilet break and also so you can stretch your legs and get something to eat/drink.